Orders will be shipped immediately from Cape Town (excluding weekends and public holidays). Shipping will take 1-5 days depending on your shipping address.

If your product is damaged or defected on arrival we will process a replacement. You can also return your purchase within 14 days as long as it’s in it’s original packaging and is unused and not damaged for a refund.

Please contact us on hello@bergtrek.co.za as soon as possible if you need to change your address

You can login to your account and view your order status. You will also get sent an email with shipping updates

Currently we ship within South Africa, please contact us on hello@bergtrek.co.za if you require shipping elsewhere.